Virtual Terminals provide merchants with a "Mail Order Telephone Order" or MOTO account. This describes that the credit cards will likely be taken over the phone when the merchant is not in the same location as their customer. Citrine Merchant Services is proud to eliminate all Non-Qualified fees from these transactions in order to provide merchants with the convenience they require, without additional fees. Merchants can also organize their virtual terminal so that their customers can log in themselves to complete the transaction.  

 

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